1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

Personal Information

• Name and contact information (email address, phone number)
• Account credentials and authentication data
• Payment and billing information
• Communication preferences

Technical Information

• Server usage statistics and performance metrics
• IP addresses and connection logs
• Browser type and operating system
• Website usage analytics

Game Data

• Minecraft server configurations
• Player data and game statistics
• Chat logs and communication data
• Backup and restore information

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and maintaining our hosting services
• Processing payments and managing billing
• Communicating with you about your account and services
• Improving our services and developing new features
• Ensuring security and preventing fraud
• Complying with legal obligations
• Sending marketing communications (with your consent)

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and services, such as:

• Payment processors
• Cloud infrastructure providers
• Customer support platforms
• Analytics services

Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety, or that of our users or others.

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Access controls and authentication systems
• Secure data centers with physical security measures
• Regular backups and disaster recovery procedures

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Retained while your account is active
• Billing records: Retained for 7 years for tax purposes
• Server data: Deleted 30 days after service termination
• Support communications: Retained for 2 years

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Restriction: Request restriction of processing

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Necessary for the website to function properly and cannot be disabled.

Performance Cookies

Help us analyze website usage and improve performance.

Marketing Cookies

Used to deliver personalized advertisements (with your consent).

You can manage your cookie preferences through our cookie settings or your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Significant changes will be communicated via email.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: